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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Springfield?

An alarm system should defend your property. But what happens when your home security alarms go off in Springfield? What are the right steps to take to be certain you and your family are safe?

Your first priority is to avoid panicking. You should understand that your 24-hour monitoring professionals are always standing by to assist. Then follow these steps to be prepared for any urgent situation.

Our Dedicated Representatives Are There For You

A 24-hour monitoring agent is alerted in an instant as soon as your Springfield home security alarms go off. After an agent is informed, they will call you without delay to ascertain what set off the security system. Your alarm will trip due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Flood

  • Accidentally setting off alarm

In circumstances where a device was accidentally triggered—like forgetting that your sensors are turned on when you unlatch a window or door— a representative will reach out to figure out if you need help. Give them your passcode, and they'll cancel the alarm.

If you have an urgent situation, your monitoring team member will summon your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They also have the ability to act as your proxy in the event you aren't at home. Your dedicated monitoring staff will even inform authorities which security device was set off, giving them a forewarning for what might be a hazardous environment. The monitoring expert will stay on the line with you to keep you in control and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Springfield

Waking up in the wee hours of the morning to a security warning going off can be incredibly scary—even moreso if you don’t know why it’s occurring. The most beneficial thing you should do is remain calm and follow these steps:

  • First, find a safe location. Round up your loved ones in an expeditious manner and relocate to a shielded space in the house or leave the premises entirely. It's typical to have an urge to want to face the situation by yourself, but this is not the best course of action. Instead, focus on trying to keep you and your family members secure and let the trained personnel deal with the problem.

  • Secondly, take advantage of your home security app to remain in communication with your monitoring team. They'll notify responders who will be on their way to your residence within minutes.

  • Third, keep in constant communication with your monitoring specialists and emergency professionals. You are able to be connected, so all parties are speaking on the same line. Or, if it’s not possible to be in direct contact with your emergency providers, you can still receive notifications via text. Even if it’s only a false alarm, it's wise to thoroughly communicate with all teams so you know what to do should a real emergency take place.

Get Protection For All Security Risks in Springfield with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With 24/7 monitoring, home automation, and safety alarms, your residence will become the secured refuge it's supposed to be. Create the perfect home security solution by completing the form on this page or call (417) 233-4368 to take the first step toward a secure property.