ADT® Authorized Dealer Serving Springfield, MO & Southwest Missouri
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the tradition of providing a neighbor a key to your home. It does away with the requirement for actual keys or access codes and allows you to control who can access your Springfield home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to retrieve your mail, walk your dog, or water your plants when you leave home. In the past, you would just provide them a key to your home. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to be concerned about misplaced keys or doors left unlocked. 

What you need is an ADT home security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You assign access to a trusted person, like a close friend or neighbor, with the ADT+ app.
  2. Next, you set permissions. You can assign neighbors timed access, letting them come and go during a particular timeframe, or event-based admittance. To illustrate, if a delivery shows up, the system can unfasten the door to let them bring it in once it validates them.
  3. Once you’ve set up access, your Google Nest Doorbell camera with familiar face detection recognizes your neighbor as they come near the door.
  4. Your ADT home security will deactivate the alarm and deactivate the lock when the individual is confirmed as a permitted visitor.
  5. You get instant notifications as your family member, friend, or neighbor enters and exits. The app also supplies a complete history. 
  6. When the trusted neighbor departs, your smart door lock secures independently to protect your home.

You can authorize access for any person you wish, such as a service technician, animal sitter, or a partner who comes over when you’re not there. This service is also beneficial during emergencies, especially when you’re away. To illustrate, if a water sensor goes off, your system can grant event-driven access so someone can shut off the water supply. The handy app makes setting permissions straightforward. 

Make Your Springfield Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Springfield home smarter and more secure. This service isn’t merely for neighbors and relatives, as you’ll benefit from the facial recognition and auto-unlock operability when you have your hands full of kids or deliveries. When you're inside, the door locks behind you automatically.

Customize Your ADT Home Security System In Springfield With Advanced Tools

Enjoy features like ADT Trusted Neighbor and smart video cameras with a new home security system in Springfield from Secure24 Alarm Systems. A national ADT dealer, we’re pleased to provide the latest innovations from the top name in home security. Reach out to (417) 233-4368 today to begin. Our skilled team can answer any questions about the ADT+ app, Google Nest cameras, and how to get everything working seamlessly.